Privacy Policy

HelloWeb ("we", "us") is a web design, development and advertising service operating at helloweb.agency. This policy explains what information we collect when you use this website or contact us, how we use it, and the choices you have. We keep it in plain English on purpose.

What we collect

• Details you send us. When you use our contact form, live chat, WhatsApp, email or phone, we receive whatever you choose to share — typically your name, email address, website address and a description of what you need.
• Technical basics. Like almost every website, our hosting provider keeps standard server logs (IP address, browser type, pages visited) for security and performance.
• Cookies and measurement. We may use advertising and analytics tags — such as Google Ads conversion tracking — to understand how visitors find us and whether our own advertising works. These tools use cookies or similar identifiers. They help us count visits and conversions; we do not use them to build personal profiles of you.

How we use it

We use your information for one thing: responding to your enquiry and delivering the work you ask for. We do not sell, rent or trade your personal information to anyone. We do not send marketing email unless you have asked us to stay in touch.

Services that help us run this site

A few trusted providers process limited data on our behalf:

• Hostinger — website hosting and server logs.
• FormSubmit — delivers contact-form messages to our inbox.
• Tawk.to — powers the live chat widget; chat transcripts are stored with our chat account.
• WhatsApp (Meta) — if you choose to message us on WhatsApp, Meta's own terms and privacy policy apply to that conversation.
• Google — web fonts, and advertising/analytics measurement as described above.

Each provider only receives what it needs to perform its job, and each is bound by its own privacy commitments.

Cookies and your choices

Essential cookies keep the site working. Measurement cookies (such as Google Ads conversion tracking) are used to count visits and conversions. You can block or delete cookies at any time in your browser settings, and you can control how Google personalises ads at adssettings.google.com. The site works fine with cookies disabled.

How long we keep information

We keep enquiry and project correspondence for as long as needed to serve you and meet basic record-keeping obligations, then delete it. You can ask us to delete your information sooner at any time.

Your rights

Wherever you are — including under the GDPR (EU), UK GDPR, and similar laws in Canada, Australia and the Gulf — you can ask us to show you the personal information we hold about you, correct it, or delete it. Email info@helloweb.agency and we'll handle it promptly, no forms or hoops.

Children

Our services are for businesses and adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we change how we handle data, we'll update this page and the date at the top.

Contact us

Questions about privacy? Email info@helloweb.agency or call +1 (888) 330-2254 (toll-free in the USA & Canada) or +1 (917) 920-9590 (call & WhatsApp).

helloweb.agency is owned and operated by EVYOM TECHNOLOGIES. Our full registered business details are on the contact page.